Customer satisfaction survey
BUSINESS 
BUSINESS TODAY
Co-op Bank Named Overall Winner In Customer Satisfaction Survey
Co-op Bank has emerged the Overall Winner of the Customer Satisfaction Survey conducted by the Kenya Bankers’ Association (KBA).
BUSINESS TODAY
MARKETS 
BT Correspondent
Kenyans, Scared of Banks and Cash, Opt For Digital Services
KBA CEO Dr Habil Olaka says banks had to re-orient their customer offerings in line with the requirements of the new COVID-19 context.
BT Correspondent
