customer care
SMART BUSINESS 
Alice Mwai
Every customer is different – and this is how to win them all
Customer Service Week is an international celebration that values the importance of customer service and the people who serve and support customers on...
Alice Mwai
FEATURED STORY 
BT Correspondent
Safaricom hires extra customer care staff
CEO Bob Collymore says the employees would help decrease call waiting times at the Call Centre, while mobile Care desks will ensure that...
BT Correspondent
