Bank to M-Pesa

3 Articles
A mobile phone user. Charges on transfers between bank accounts and mobile money wallets returned at the turn of the year. Photo/ Pinkvilla]
BUSINESSSMART BUSINESSTECHNOLOGY

Why Bank to M-Pesa Charges Were Suspended

The charges had been stopped in 2020 at the height of Covid-19 in Kenya, ostensibly to boost cashless transactions. Wafula, however, moved to...

CBK
BUSINESS

M-Pesa-Bank Transaction Charges Are Back: Here’s Everything You Should Know

The Central Bank of Kenya (CBK) has announced the reintroduction of charges for transactions between mobile money wallets and bank accounts, which were...

Stranded customers flooded customer care channels for banks and Safaricom seeking answers after encountering various challenges. [Photo/ Citizen]
BUSINESS

M-Pesa Outage Hits Bank Services Leaving Customers Stranded

Statements issued by banks on the disruption offered some insight into the incident.