BY ANDREW BOURNE - Regional Manager, Africa, Zoho Corp. In a recent report by Ipsos for the World Economic Forum, 66% of the...
By Andrew Bourne - Regional Manager - MEA, Zoho Corporation Of late, there have been a lot of headlines around major technology players...
By Andrew Bourne, Regional Manager, Africa, Zoho Corporation For decades, companies, especially tech providers, have followed a certain operational pattern. They start out...
By Andrew Bourne As businesses look to overcome the challenges of 2020, they’ll have a number of goals in mind. For some, it...
By Andrew Bourne Customer experience (CX) has always been a crucial differentiator for businesses, but in 2020, it became a matter of survival....