FEP Holdings has implemented an Enterprise Resource Planning (ERP) system worth $131,008 (Ksh13.5 million) to improve efficiency and enhance internal controls as part of its on going implementation of a framework strategy dubbed Explosion 2020. Mr Maurice Korir, the Chief Executive Officer of FEP Holdings, said the strategy is aimed at attaining a growth of 30% and sustainable profit of Ksh1 billion by 2020.
“The SAGE Evolution system will improve our management information system and streamline operations for optimal growth,” he said. The ERP system comes with a procurement module that ensures all purchases follow the established procurement policies and tiered approval processes.
The ERP system also features fixed asset management and tagging, which ensures that the Group has proper inventory of all its assets valued at KSh3Bn and their respective location. “This is important for safeguarding FEP Holdings’ existing assets,” he added.
With the installation of the system, Mr Korir said the company would now be more customer centric, with incidents being booked into the system such as customer suggestions, complaints or any occurrence which requires action.
“We will now ensure that customer complaints are booked, actioned or escalated to the relevant person within a reasonable time,” explained Mr Korir. FEP Holdings Ltd has consolidated management of its businesses with a paradigm shift that moves away from managing enterprises on legal entity basis, to one that seeks to capitalise on synergies that can be derived from co-related business units.
The system’s branch accounting capability now ensures the centralization of all strategic business units’ records. “We have already linked the branches of Fountain Technologies Limited in Uganda and Tanzania to our ERP system with Ghana due to be linked this month,” he added.
[crp]
